Trust and data

Your data. Handled properly.

Before you hand over client, learner or financial information to any system, you deserve a straight answer on where it goes and who's responsible for it. Here's ours.

What this covers

Four things worth knowing before you start

A written operator agreement

Under South Africa's POPIA, the responsibility for your clients' or learners' personal information sits with you, the business. We act as an operator under a written agreement, so that responsibility is backed by a clear, documented commitment on our side, not just a verbal promise.

Where your data is hosted

The systems we build run on established international cloud infrastructure, with the database layer hosted in the EU. We'll confirm the exact hosting location and provider for your specific project before you sign off on anything, so you know precisely where your data sits.

Your data, exportable

If you ever need to move to a different system, you can get your data out. We don't lock you in by making export difficult or expensive.

Clear support hours

Support comes with a fair-use allowance stated up front in your quote, so you know what's included and what would need a separate conversation, rather than finding out after the fact.

Still have a question about your data?

Ask us directly, we'd rather answer it before you commit to anything than after.

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